Our Consultants have a record of accomplishments that are recognized in industry as groundbreaking, the following is a small sample of our experience.

Successfully launched a sales and marketing strategy for two VoIP service providers that are now models in the industry for their profitability and customer satisfaction.

Re-organized the customer support organization for a major data networking provider by increasing contact with the most profitable customers and lowering cost for the least profitable customer.  This required enhancing in-house support and opening three outsource call center including two overseas 

Development of an economical provisioning project management model for a major communication company increasing customer satisfaction and the book to bill rates.

Consolidation of organizations after merger of large telecommunications firm including provisioning, customer support and billing systems.

Due diligence and business plan development for acquisition of $250m telecommunications firm.

Acted as restructuring officer for a $150m Internet service provider following a chapter 11 filing.  During restructuring the company became EBITDA positive and was sold to an international telecommunications company.